Practice Area 05
When a breach happens, every hour matters. Structured containment, forensic investigation, and rapid recovery — led by experienced advisors who have done this before.
A security incident does not announce itself during business hours. It escalates before your team fully understands what is happening, and every hour of uncertainty expands the blast radius — more systems encrypted, more data exfiltrated, more regulatory exposure accumulating. The difference between a contained incident and a front-page breach is often measured in the quality of the first twelve hours of response.
Our incident response practice provides structured, expert-led response from the moment you identify an anomaly through full recovery and post-incident hardening. We operate across the complete NIST SP 800-61 incident response lifecycle — preparation, detection and analysis, containment, eradication, recovery, and post-incident review — with clear communication to your leadership and legal counsel at every step.
We handle ransomware events, business email compromise (BEC), data exfiltration incidents, insider threat investigations, and cloud environment compromises. Our principals bring hands-on experience with the full spectrum of attack types targeting SMBs — we do not treat every incident like a large enterprise engagement, and we do not hand your case to a junior analyst once the contract is signed.
For organizations that have not yet experienced an incident, our IR Readiness Assessment and Retainer programs ensure you have a tested plan, practiced team, and a guaranteed response commitment in place before you need them.
"Incident response is not a service you want to be procuring during a breach. The organizations that recover fastest are the ones that hired their IR team before they needed them."
— Cybersecurity Group Advisory TeamComprehensive incident response coverage across the full spectrum of threats targeting SMBs and mid-market organizations.
Structured, proven response aligned to NIST SP 800-61 Rev. 2 — from initial triage through post-incident hardening.
The best time to hire your incident response team is before you have an incident. Our readiness and retainer programs guarantee a tested plan and a committed response team.
Evaluate your current incident response capability against the NIST SP 800-61 framework. Identifies gaps in your plan, communication procedures, detection tools, and recovery processes before an event forces the issue.
Build or rebuild your incident response plan from the ground up — including playbooks for your most likely incident types, communication trees, legal and regulatory notification checklists, and executive decision frameworks.
A facilitated scenario-based exercise that walks your leadership and technical team through a realistic incident scenario — testing decision-making, communication, and escalation without real-world stakes.
A standing retainer that guarantees a defined response time SLA, pre-positions our team with your environment documentation, and includes quarterly check-ins to keep the plan current. Many cyber insurers recognize IR retainers as a risk reduction factor at renewal.
A breach creates immediate legal obligations. We help you understand and satisfy notification requirements across every applicable jurisdiction and framework.
For clients on an IR retainer, we guarantee a defined response time SLA — typically same-day engagement with initial triage within hours of notification. For new clients during an active incident, we mobilize as quickly as possible; however, having a retainer in place before an incident will always produce a faster, better-coordinated response.
Notify your cyber insurer as soon as you suspect an incident — many policies have notification requirements that start at discovery, and using a non-panel IR firm without carrier approval may affect your claim. If you have a retainer with us, verify that we are an approved provider under your policy during the retainer setup, not during the incident.
We provide advisory support during ransomware events, including assessment of decryptor viability, data exfiltration scope, and the decision framework around payment. We work in conjunction with your legal counsel and cyber insurer. We do not conduct financial transactions but coordinate with specialized negotiation services when appropriate.
Do not power off affected systems without guidance — volatile memory evidence is lost on shutdown. Preserve system logs, authentication logs, email records, and network flow data. Avoid remediation actions before forensic acquisition. Contact us immediately, and we will walk you through evidence preservation steps before your team takes any remediation action.
The majority of incident response work is conducted remotely — modern endpoint detection, log analysis, and forensic tooling allows effective remote engagement in most scenarios. For situations requiring physical presence (e.g., air-gapped environment recovery, hardware forensics, or complex infrastructure restoration), we can arrange on-site engagement. We serve clients nationwide.
Schedule a no-obligation IR Readiness consultation. We will review your current plan, identify critical gaps, and recommend the right level of preparedness for your organization.